Greetings from SUBPAC HQ.
We hope everyone is staying safe and sane during these crazy times. We’re doing our best to navigate the effects of the pandemic and the general disruption it has created. We very much appreciate the patience of our community.
Unfortunately, due to the continuing impact of COVID-19, we’re experiencing new delays in our supply chain. Availability of certain components necessary for the manufacturing build of the X1 and C1 has been significantly slower than anticipated. We’re working closely with our partners and suppliers to minimize the impact, and as things stand, the first shipments are scheduled to begin at the end of June. We know this is incredibly disappointing - we share in this sentiment - but we’ll continue to move mountains to get your unit to you as quickly as possible.
We’ll continue to communicate with you as things progress. If you are moving and need to update your shipping address or have any questions for us, please reach out to support@subpac.com - we’re here for you.
Since our inception our mission has been to bring you the most powerful and innovative bass monitoring products ever created - the New SUBPAC is a giant leap forward and we want nothing more than to get it in everyone’s hands as soon as possible. Thanks again for your patience, passion, and support through these unprecedented times.
Yours in Bass,
Team SUBPAC