Greetings from SUBPAC HQ:
Thanks for your patience, a lot has been going on since the last update. The transducer situation continues to drive the timelines, and we are actively working with our partners to put a solution in place. We have three parallel tracks on the go, and are taking delivery of prototypes and samples to see which ones are the most viable from both a timeline and performance standpoint. What we do know is that these types of changes take time to get right. We are working hard to test and validate the options we’ve identified, and expect to make a decision on which path to take by the end of June. We will share more specifics as they emerge on timing. We know how frustrating this has been.
We’ll also be sharing more news on partnerships and technology advancements in the next few days, which will strengthen our overall path to the finish line.
And for those of you not on our Discord server, there are a number of things we are addressing in regards to the transducer redesign, including changes to the “spider” - the metal piece which connects the moving mass to the frame of the transducer, allowing for a linear transfer of the moving energy to the case (important); a computer modeled re-design of the pole piece structure in order to increase and direct the magnetic field, and make the transducer more efficient; and also the grade of neodymium magnets we use in order to handle higher power and temperatures. We have fully modeled out these changes, and are very confident they will address the issues we uncovered with the original ones.
In regards to the C1, we are using this time to continue to debug and improve upon the firmware (something that will always be ongoing to some extent), including in the areas of wireless performance. UWB as a wireless technology is starting to make its way out in the world, and we are excited to see it being validated by others. Stay tuned for more updates on this soon.
As always refunds are available at any time, reach out to us at firstname.lastname@example.org and we will take care of you. For those of you who remain on this journey with us, you will not be disappointed once we reach our destination.
Yours in BASS,