Greetings from SUBPAC HQ:
As we move closer to final production we have reached capacity on this current phase of preorders, and are focusing on making the units you have ordered. We are working with our manufacturing and supply partners through the lead up to production, and we are still aiming to ship the first units by the end of the year.
We're moving as fast as we can to get your unit to you as quickly as possible.
For the time being, we are closing the preorder system for new orders and implementing an email signup reservation system on our site to get in line for the next (second) production run. Reservations for our second production run are limited and on a first-come, first-serve basis. It is also important to note that the supply chain for components and materials is settling into the new normal, and prices have gone up considerably since we began this journey together. Moving forward (good news for those who have already ordered), the MSRP in the US will now be $699 for the X1 and $999 for the X1/C1 bundle - those who sign up to reserve a place in the 2nd production run will receive a $100 discount code to use for their order.
As requested, here’s a quick video going through the different pages and features in the new app, including the new “X1 System Offset” slider for syncing with wireless headphones, or monitors and PAs that are further away:
As always we stand by our no questions asked money-back guarantee, which runs from the time you place your preorder through to 30-days after you receive it. Don’t hesitate to reach out to firstname.lastname@example.org if you have any questions!
Yours in Bass,