Thanks for your SUBPAC X1 pre-order :) We appreciate your patience and support during the pre-order period. We can't wait to get you your SUBPAC X1.
We hope everyone is staying well and getting through what we hope is the final phase of this crazy pandemic.
As things stand, we continue to target the end of June for initial shipments to go out. As some of you may have seen in the news, there is a major chip shortage due to COVID 19 that is causing global production issues across multiple industries, including ours. Quantity component buys for certain parts continue to be a challenge, but we remain optimistic and are staying on top of the situation by double and triple sourcing some of the more critical items needed for the X1 and C1.
On the product front, our in-house testing is yielding amazing results, and we couldn’t be happier with our new hardware and software architecture - the improvements and advancements are truly next level and we are confident you will love the new SUBPAC system as much as we do.
Finally, some of you have been asking for behind-the-scenes shots of the new SUBPAC in development, and so here are a handful of photos from our labs. We will be releasing more of these moving forward and will keep you up to date over further emails and through our socials.
Once again we can't thank you enough for being on the SUBPAC mission - your faith in our product and our team inspires us every day. Keep an eye out for next month's update, and please reach out to firstname.lastname@example.org with any questions you may have.
Yours in Bass,