PRE-ORDERS
SUBPAC pre-orders are first come, first serve, with the first ones expected to ship by the end of the year. We wish we could give you an exact date but the global pandemic has meant that we have had to change our manufacturing and shipping plans, which has caused some slowdowns. We will continue to update you as things progress! Once the pre-orders are ready for shipping we will announce it to all buyers via email, and the order process above begins.
REGULAR ORDERS
It takes approximately 1-2 business days to process your order - however, at times it can take longer for more business days depending on recent volume and stock. Please check the product shop page for the most recent updates.
It is then shipped via local carrier directly to you for US, Canadian, UK, and Hong Kong orders, or via international courier to all other countries.
When your order ships, you will automatically receive an email with the tracking number. ** NOTE: It may take up to 48 hrs for your tracking information to be updated online. **
Approximate shipping times are:
- For shipments in the USA: 2-3 business days
- For shipments to the EU/UK: 3-7 business days
- Rest of the world: 5-10 business days
Please note that these shipping times are the time from the factory to delivery at your door, NOT total wait time.